Business process management cases

Business process management cases: digital innovation and business transformation in practice

by Brocke, Jan Vom Mendling, Jan

Type Book
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This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases stem from a diverse set of industry sectors and countries on different continents, reporting on best practices and lessons learned. The book showcases how BPM can contribute to both exploitation and exploration in a digital world. All cases are presented using a uniform structure in order to provide valuable insights and essential guida…

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Title Statements

  • Full title :Business process management cases : digital innovation and business transformation in practice / Jan vom Brocke, Jan Mendling, editors.

Summary

This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases stem from a diverse set of industry sectors and countries on different continents, reporting on best practices and lessons learned. The book showcases how BPM can contribute to both exploitation and exploration in a digital world. All cases are presented using a uniform structure in order to provide valuable insights and essential guidance for students and practitioners.

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Edition Statements

  • Publication Date:2018

Publication Statements

  • Publisher(s):Springer
  • Place of Publication:Cham, Switzerland
  • Language:eng
  • Publication Date:2018

The Physical Object

  • Description:xvi, 610 pages : : illustrations ; : 24 cm

Edition Identifiers

  • ISBN:9783319583068, 3319583069
  • oclc:on1005689472
  • LC Classification:HD62.17
  • Dewey Decimal:658.5/33

Table of Contents

Frameworks for Business Process Management: A Taxonomy for Business Process Management Cases / Jan vom Brocke and Jan Mendling -- Part I. Strategy and governance. How to Move from Paper to Impact in Business Process Management: The Journey of SAP / Corinne Reisert, Sarah Zelt, and Joerg Wacker ; Developing and Implementing a Process-Performance Management System: Experiences from S-Y Systems Technologies Europe GmbH--A Global Automotive Supplier / Josef Blasini, Susanne Leist, and Werner Merkl ; Establishment of a Central Process Governance Organization Combined with Operational Process Improvements / Christian Czarnecki, Christian ; BPM Adoption and Business Transformation at Snaga, a Public Company: Critical Success Factors for Five Stages of BPM / Andrej Kovačič, Gregor Hauc, Brina Buh, and Mojca Indihar Stemberger ; Enabling Flexibility of Business Processes Using Compliance Rules: The Case of Mobiliar / Thanh Tran Thi Kim, Erhard Weiss, Christoph Ruhsam, Christoph Czepa, Huy Tran, and Uwe Zdun ; Comprehensive Business Process Management at Siemens: Implementing Business Process Excellence / Bartosz Woliński and Saimir Bala ; People-Centric, ICT-Enabled Process Innovations via…

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Subjects

Business -- Case studies. -- Data proce… Business -- Data processing Case studies Gestion -- Études de cas. -- Informatiq… Prozessmanagement Workflow -- Case studies. -- Management Workflow -- Management

Writers

Brocke, Jan Vom Mendling, Jan

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