Business process management cases: digital innovation and business transformation in practice
by Mendling, Jan Vom Brocke, Jan
This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases stem from a diverse set of industry sectors and countries on different continents, reporting on best practices and lessons learned. The book showcases how BPM can contribute to both exploitation and exploration in a digital world. All cases are presented using a uniform structure in order to provide valuable insights and essential guida…
Read More ↓Title Statements
- Full title :Business process management cases : digital innovation and business transformation in practice / Jan vom Brocke, Jan Mendling, editors.
Summary
This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases stem from a diverse set of industry sectors and countries on different continents, reporting on best practices and lessons learned. The book showcases how BPM can contribute to both exploitation and exploration in a digital world. All cases are presented using a uniform structure in order to provide valuable insights and essential guidance for students and practitioners.
Read More ↓Edition Statements
- Publication Date:2018
Publication Statements
- Publisher(s):Springer
- Place of Publication:Cham, Switzerland
- Language:eng
- Publication Date:2018
The Physical Object
- Description:1 online resource (XVI, 610 pages) : : 292 illustrations, 2 illustrations in color
Edition Identifiers
- ISBN:3319583077, 9783319583075
- DOI:10.1007/978-3-319-58307-5
- oclc:on1005135814
- LC Classification:HD30.2
- Dewey Decimal:658.5/33
Table of Contents
Introduction -- Part I: Strategy and Governance -- Part II: Methods -- Part III: Information Technology -- Part IV: People and Culture.
Frameworks for Business Process Management: A Taxonomy for Business Process Management Cases / Jan vom Brocke and Jan Mendling -- Part I. Strategy and governance. How to Move from Paper to Impact in Business Process Management: The Journey of SAP / Corinne Reisert, Sarah Zelt, and Joerg Wacker ; Developing and Implementing a Process-Performance Management System: Experiences from S-Y Systems Technologies Europe GmbH--A Global Automotive Supplier / Josef Blasini, Susanne Leist, and Werner Merkl ; Establishment of a Central Process Governance Organization Combined with Operational Process Improvements / Christian Czarnecki, Christian ; BPM Adoption and Business Transformation at Snaga, a Public Company: Critical Success Factors for Five Stages of BPM / Andrej Kovačič, Gregor Hauc, Brina Buh, and Mojca Indihar Stemberger ; Enabling Flexibility of Business Processes Using Compliance Rules: The Case of Mobiliar / Thanh Tran Thi Kim, Erhard Weiss, Christoph Ruhsam, Christoph Czepa, Huy Tran, and Uwe Zdun ; Comprehensive Business Process Management at S…
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