Caring for the customer

Caring for the customer

by Senter, Howard

Type Book
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Title Statements

  • Full title :Caring for the customer / [Howard Senter and Jane Edmonds].

Edition Statements

  • Publication Date:2003.
  • Edition:4th ed

Publication Statements

Notes

"Published for the Institute of Leadership & Management."

Previous edition: 1997.

The Physical Object

  • Description:viii, 106 pages : : illustrations ; : 30 cm.

Edition Identifiers

  • ISBN:0750658401, 9780750658409
  • oclc:ocm63797735
  • LC Classification:HF5415.5

Subjects

Customer services Customer services -- Problems, exercise… exercise books Problèmes et exercices Problems and exercises public relations Relations publiques Service à la clientèle -- Problèmes et …

Writers

Senter, Howard Edmonds, Jane

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