Caring for the customer, fourth edition

by Senter, Howard

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Title Statements

  • Full title :Caring for the customer, fourth edition / authors: Howard Senter and Jane Edmonds ; editor: Dela Jenkins.

Edition Statements

  • Publication Date:2003.
  • Edition:4th ed

Publication Statements

Notes

"Published for the Institute of Leadership & Management."

The Physical Object

  • Description:1 ressource en ligne.

Edition Identifiers

  • oclc:ocn966106390
  • LC Classification:HF5415.5
  • Dewey Decimal:658.8/12

Subjects

Customer relations Customer services Ressources Internet Service à la clientèle

Writers

Senter, Howard Edmonds, Jane Jenkins, Dela

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