Connected CRM: implementing a data-driven, customer-centric business strategy

by Williams, David

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Title Statements

  • Full title :Connected CRM : implementing a data-driven, customer-centric business strategy / David S. Williams.

Edition Statements

  • Publication Date:©2014.

Publication Statements

  • Publisher(s):Wiley
  • Place of Publication:Hoboken, N.J
  • Language:eng
  • Publication Date:©2014.

Notes

Titre de l'écran-titre (visionné le 2 mars 2015).

TRAITEMENT SOMMAIRE.

The Physical Object

  • Description:1 ressource en ligne (1 v.)

Edition Identifiers

  • oclc:ocn904314018
  • LC Classification:HF5415.5
  • Dewey Decimal:658.8/12

Subjects

Customer relations -- Management Livres électroniques Marketing relationnel Planification stratégique Relationship marketing Strategic planning

Writers

Williams, David

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