Credible checklists and quality questionnaires

Credible checklists and quality questionnaires: a user-centered design method

by Wilson, Chauncey

Type Book
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Credible Checklists and Quality Questionnaires starts off with an examination of the critical but commonly overlooked checklist method. In the second chapter, questionnaires and surveys are discussed. Asking questions sounds simple, but the hard truth is that asking questions (and designing questionnaires) is a difficult task. This chapter discusses being mindful of the choice of words, order of questions and how early questions influence later questions, answer scales and how they impact the u…

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Title Statements

  • Full title :Credible checklists and quality questionnaires : a user-centered design method / Chauncey Wilson.

Summary

Credible Checklists and Quality Questionnaires starts off with an examination of the critical but commonly overlooked checklist method. In the second chapter, questionnaires and surveys are discussed. Asking questions sounds simple, but the hard truth is that asking questions (and designing questionnaires) is a difficult task. This chapter discusses being mindful of the choice of words, order of questions and how early questions influence later questions, answer scales and how they impact the user response, questionnaire design, and much more. The final chapter provides examples of some common questionnaires (both free and fee-based) for assessing the usability of products. After reading this book, readers will be able to use these user design tools with greater confidence and certainty.

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Edition Statements

  • Publication Date:©2013.

Publication Statements

  • Publisher(s):Morgan Kaufmann
  • Place of Publication:Waltham, MA
  • Language:eng
  • Publication Date:©2013.

The Physical Object

  • Description:1 online resource (94 pages)

Edition Identifiers

  • ISBN:129981946X, 9781299819467, 9780124104495, 0124104495
  • oclc:ocn857277643
  • LC Classification:HF5415.157
  • Dewey Decimal:001.4/33

Table of Contents

Checklists -- Questionnaires and surveys.

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Subjects

Conception participative (Conception de… Qualité des produits Quality of products Questionnaires -- Méthodologie Questionnaires -- Methodology REFERENCE -- Questions & Answers User-centered system design

Writers

Wilson, Chauncey

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