Crisis communication

Crisis communication: theory and practice

by Zaremba, Alan Jay

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Title Statements

  • Full title :Crisis communication : theory and practice / Alan Jay Zaremba.

Edition Statements

  • Publication Date:©2010.

Publication Statements

  • Publisher(s):M.E. Sharpe
  • Place of Publication:Armonk, N.Y
  • Language:eng
  • Publication Date:©2010.

The Physical Object

  • Description:x, 245 pages : : illustrations ; : 25 cm

Edition Identifiers

  • ISBN:9780765620514, 0765620510, 9780765620521, 0765620529
  • oclc:ocn349180015
  • LC Classification:HD30.3
  • Dewey Decimal:658.4/5

Table of Contents

Foundations for crisis communication -- Defining crisis communication -- Organizational theory and crisis communication -- Planning for crises -- Responding to crises -- Ethical issues in crisis communication -- Crisis communication teams -- Training the spokesperson -- Where do you go from here?

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Subjects

Communication dans les organisations Communication in organizations Crisis management Gestion de crise Kommunikation inom organisationer Krishantering Organizational communication

Writers

Zaremba, Alan Jay

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