Title Statements
- Full title :CRM: redefining customer relationship management / Jeffrey Peel.
Edition Statements
- Publication Date:cop. 2002.
Publication Statements
- Publisher(s):Elsevier Science
- Place of Publication:Woburn
- Language:eng
- Publication Date:cop. 2002.
The Physical Object
- Description:25 cm. : : ill. ; : xvii, 217 p.
Edition Identifiers
- ISBN:9781555582630, 155558263X
- oclc:ocn697520578
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