Customer service

Customer service: a practical approach

by Harris, Elaine K.

Type Book
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Title Statements

  • Full title :Customer service : a practical approach / Elaine K. Harris.

Edition Statements

  • Publication Date:©2013.
  • Edition:6th ed

Publication Statements

  • Publisher(s):Pearson
  • Place of Publication:Boston
  • Language:eng
  • Publication Date:©2013.

The Physical Object

  • Description:xv, 175 p. : : ill

Edition Identifiers

  • ISBN:9780132742399, 013274239X
  • oclc:ocn840766097
  • LC Classification:HF5415 .5 H313c 2013
  • Dewey Decimal:658.8/12

Subjects

Customer services Customer services -- Handbooks, manuals… Customer services -- Problems, exercise… Handbooks and manuals Problems and exercises Service à la clientèle Service à la clientèle -- Guides, manue… Service à la clientèle -- Problèmes et …

Writers

Harris, Elaine K.

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Files & Downloads

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