Dealing With Difficult People
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Book
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Explains how to: <ul> <li>Identify 10 bothersome behaviors and deal successfully with each of them</li><li>Understand why people become difficult</li><li>Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more</li><li>Cultivate the nine ""take-charge"" skills that prevent people from becoming difficult</li></ul>
Read More ↓Title Statements
- Full title :Dealing With Difficult People.
Summary
Explains how to: <ul> <li>Identify 10 bothersome behaviors and deal successfully with each of them</li><li>Understand why people become difficult</li><li>Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more</li><li>Cultivate the nine ""take-charge"" skills that prevent people from becoming difficult</li></ul>
Read More ↓Edition Statements
- Publication Date:2006.
Publication Statements
- Publisher(s):McGraw-Hill Publishing
- Place of Publication:Blacklick
- Language:eng
- Publication Date:2006.
The Physical Object
- Description:1 online resource (128 pages)
Edition Identifiers
- ISBN:9780071487153, 0071487158
- oclc:on1024238845
- Dewey Decimal:158.2
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