Developing Applications with Salesforce Chatter

Developing Applications with Salesforce Chatter

by Gupta, Rakesh, (Salesforce consultant)

Type Book
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This book follows a hands-on approach which will help newbies to easily understand the concepts of Salesforce Chatter and its configuration easily. For advanced users, this book has few approaches and code snippets to help you make Salesforce Chatter more responsive and productive. Having fundamental knowledge of Apex and Visualforce pages will be helpful. This book is intended for people who are newbies in the Salesforce arena and who want to boost collaboration in their organization using Cha…

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Title Statements

  • Full title :Developing Applications with Salesforce Chatter.

Summary

This book follows a hands-on approach which will help newbies to easily understand the concepts of Salesforce Chatter and its configuration easily. For advanced users, this book has few approaches and code snippets to help you make Salesforce Chatter more responsive and productive. Having fundamental knowledge of Apex and Visualforce pages will be helpful. This book is intended for people who are newbies in the Salesforce arena and who want to boost collaboration in their organization using Chatter. After reading this book, you will be able to configure Chatter all on your own, but for customiz.

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Edition Statements

  • Publication Date:2013.

Publication Statements

The Physical Object

  • Description:1 online resource

Edition Identifiers

  • ISBN:1306157846, 9781306157841, 1782171169, 9781782171164, 9781782171171, 1782171177
  • oclc:ocn864382290
  • LC Classification:QA76.585
  • Dewey Decimal:658.812

Table of Contents

Cover; Copyright; Credits; About the Authors; About the Reviewers; www.PacktPub.com; Table of Contents; Preface; Chapter 1: Introducing Salesforce Chatter; An overview of cloud computing; An overview of salesforce.com; Collaboration in the past; The future of collaboration -- Salesforce Chatter; Salesforce Chatter; Few Chatter benefits; The Chatter data model; Chatter data model -- user; Chatter data model -- feed; Chatter data model -- group; Maximizing your customer satisfaction; Improving your ROI; Summary; Chapter 2: Configuring and Setting Up Chatter; Turning on Chatter.

Configuring the Chatter tabsChatter license types; The Chatter Free license type; The Chatter External license type; The Chatter Only a.k.a. the Chatter Plus license type; Enabling Chatter invites; Adding Chatter users; If you are not an admin; If you are an admin; Manually creating Chatter users; Adding users through Data Loader; Improving your Chatter profile; The About Me section; Uploading a profile photo; Updating contact details; Be specific when deciding whom to follow; Additional features of Chatter; Updating your status; Posting comments; Adding links; Chatter Polls.

Adding topics in your Chatter s…

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