Digital etiquette

Type Book

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"In our digital world, social media, and web interaction are tailor-made for confusion and conflict. The time is right for a road map to getting your point across without getting on someone's nerves. In this book a team of online communication experts design a set of guidelines that improve clarity and positivity, limit conflict and make virtual meetings much more productive. No more accidentally insulting the bose in an email or creating social media posts that backfire. Instead, you can be th…

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Title Statements

Full title :Digital etiquette / by Eric Butow, Kendra Losee, and Kelly Noble Mirabella.

Summary

Edition Statements

Publication Date:©2022

Publication Statements

Publisher(s):John Wiley & Sons, Inc
Place of Publication:Hoboken, NJ
Language:eng
Publication Date:©2022

Notes

"Learning made easy" -- Cover.

"Mind your manners in a digital world; follow etiquette rules in email and social media; learn to be mindful during virtual meetings"--Cover.

"Inside: see why digital manners matter; know who sees you messages; maintain polite communication on social media; make your email mannerly; be courteous online as you would be in person; avoid digital faux pas"--Page 4 of cover.

Includes index.

The Physical Object

Description:xiii, 334 pages : : illustrations ; : 24 cm

Edition Identifiers

ISBN:9781119869801, 1119869803
oclc:on1268112894
LC Classification:TK5105.878
Dewey Decimal:395.5

Introduction -- Part 1: Etiquette guidelines. Defining etiquette in the digital age ; The legal ins and outs of etiquette ; Minding your online manners at any age -- Part 2: Social media etiquette. Learning the language of social media ; Sharing your thoughts in posts and comments ; Handling negative comments and reviews ; Going viral : the good, the bad, and the unintended ; Group decorum ; Being likeable during livestreaming -- Part 3: Email courtesies. Email best practices that won't let you down ; Spam, the law, and you -- Part 4: Virtual meeting manners. The basics of virtual meetings ; Leading a virtual meeting ; Making an appearance at a virtual meeting ; Webinar and online event properties -- Part 5: Mobile mien. Context in messaging and SMS ; No one wants to hear your phone ; When and how to use text messaging SMS ; Pleasant direct messaging -- Part 6: The part of tens. Ten good manners to follow ; Ten bad behaviors to avoid.