Intercultural business communication

Intercultural business communication

by Chaney, Lillian H.

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Title Statements

  • Full title :Intercultural business communication / Lillian H. Chaney, Jeanette S. Martin.

Edition Statements

  • Publication Date:©2011.
  • Edition:5th ed

Publication Statements

  • Publisher(s):Prentice Hall
  • Place of Publication:Upper Saddle River, N.J
  • Language:eng
  • Publication Date:©2011.

Notes

Includes index.

The Physical Object

  • Description:1 online resource (xv, 301 pages) : : illustrations

Edition Identifiers

  • ISBN:1282651250, 9781282651258
  • oclc:ocn892941044
  • LC Classification:HF5389
  • Dewey Decimal:395.5/2

Table of Contents

The nature of intercultural communication -- Universal systems -- Contrasting cultural values -- Cultural shock -- Language -- Oral and nonverbal communication patterns -- Written communication patterns -- Global etiquette -- Business and social customs -- Intercultural negotiation process -- Intercultural negotiation components -- Laws affecting international business and travel.

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Subjects

Business communication Business etiquette Communication dans l'entreprise Corporate culture Culture d'entreprise Intercultural communication Savoir-vivre -- Affaires

Writers

Chaney, Lillian H. Martin, Jeanette S.

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