Intercultural business communication

Type Book

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This title prepares future managers to face the differences in business communication across cultures. It contains practical guidelines and information on how to conduct negotiations across countries, write business letters in different societies, and includes the general 'dos' and 'don'ts' in international business.

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Title Statements

Full title :Intercultural business communication / Lillian H. Chaney, Jeanette S. Martin.

Summary

Edition Statements

Publication Date:©2011.
Edition:5th ed

Publication Statements

Publisher(s):Prentice Hall
Place of Publication:Upper Saddle River, N.J
Language:eng
Publication Date:©2011.

Notes

Includes index.

The Physical Object

Description:xv, 301 pages : : illustrations ; : 24 cm

Edition Identifiers

ISBN:9780132127905, 0132127903
oclc:ocn457155926
LC Classification:HF5389
Dewey Decimal:395.5/2

The nature of intercultural communication -- Universal systems -- Contrasting cultural values -- Cultural shock -- Language -- Oral and nonverbal communication patterns -- Written communication patterns -- Global etiquette -- Business and social customs -- Intercultural negotiation process -- Intercultural negotiation components -- Laws affecting international business and travel.

Subjects

Advice and Rights Business communication Business etiquette Communication dans l'entreprise Corporate culture Culture d'entreprise Intercultural communication Organizational Culture Savoir-vivre -- Affaires