Title Statements
- Full title :Introducing management : a development guide.
Edition Statements
- Publication Date:2004.
- Edition:2nd ed
Publication Statements
- Publisher(s):Elsevier/Butterworth-Heinemann
- Place of Publication:Amsterdam
- Language:eng
- Publication Date:2004.
The Physical Object
- Description:1 ressource en ligne (xii, 348 pages) : : illustrations.
Edition Identifiers
- ISBN:0080495796, 9780080495798
- oclc:on1004062875
- LC Classification:HD31
- Dewey Decimal:658.21
Table of Contents
Cover -- Copyright Page -- Contents -- Preface -- Learning Structure -- Section 1: Managing in Context -- Chapter 1. Achieving results -- Chapter 2. Managing resources -- Chapter 3. Focusing on customers -- Chapter 4. Understanding the culture -- Chapter 5. Understanding the environment -- Section 2: Managing People -- Chapter 6. Motivating people -- Chapter 7. Leading and delegating -- Chapter 8. Managing teams -- Chapter 9. Improving performance -- Chapter 10. Managing change -- Section 3: Managing Activities -- Chapter 11. Changing inputs into outputs -- Chapter 12. Meeting customer needs -- Chapter 13. Planning, organizing and controlling work -- Chapter 14. Managing the workplace -- Chapter 15. Making improvements -- Section 4: Managing Information -- Chapter 16. Solving problems and making decisions -- Chapter 17. Recording, storing and retrieving information -- Chapter 18. Principles of effective communication -- Chapter 19. Communicating effectively -- in writing -- Chapter 20. Communicating effectively -- face-to-face -- Section 5: Managing Resources -- Chapter 21. Financial information and management control -- Chapter 22. Understanding financial accounts -- Chapter 23. …
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