Title Statements
- Full title :Introducing management : a development guide.
Summary
This book explains the principles and practice of management and is ideal for both new and existing managers to assist them in their role. It provides underpinning knowledge, based on management concepts and theories and explores the key responsibilities of a manager: people, activities, information and resources.
Read More ↓Edition Statements
- Publication Date:2004.
- Edition:2nd ed
Publication Statements
- Publisher(s):Elsevier/Butterworth-Heinemann
- Place of Publication:Amsterdam
- Language:eng
- Publication Date:2004.
The Physical Object
- Description:1 online resource (xii, 348 pages) : : illustrations
Edition Identifiers
- ISBN:0080495796, 9780080495798, 9781136393532, 1136393536, 9781136393488, 113639348X, 9781136393525, 1136393528, 9786611014292, 6611014292
- oclc:ocn441791010
- LC Classification:HD31
- Dewey Decimal:658.21
Table of Contents
Cover -- Copyright Page -- Contents -- Preface -- Learning Structure -- Section 1: Managing in Context -- Chapter 1. Achieving results -- Chapter 2. Managing resources -- Chapter 3. Focusing on customers -- Chapter 4. Understanding the culture -- Chapter 5. Understanding the environment -- Section 2: Managing People -- Chapter 6. Motivating people -- Chapter 7. Leading and delegating -- Chapter 8. Managing teams -- Chapter 9. Improving performance -- Chapter 10. Managing change -- Section 3: Managing Activities -- Chapter 11. Changing inputs into outputs -- Chapter 12. Meeting customer needs -- Chapter 13. Planning, organizing and controlling work -- Chapter 14. Managing the workplace -- Chapter 15. Making improvements -- Section 4: Managing Information -- Chapter 16. Solving problems and making decisions -- Chapter 17. Recording, storing and retrieving information -- Chapter 18. Principles of effective communication -- Chapter 19. Communicating effectively -- in writing -- Chapter 20. Communicating effectively -- face-to-face -- Section 5: Managing Resources -- Chapter 21. Financial information and management control -- Chapter 22. Understanding financial accounts -- Chapter 23. …
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