Job aids and performance support: moving from knowledge in the classroom to knowledge everywhere
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Book
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Title Statements
- Full title :Job aids and performance support : moving from knowledge in the classroom to knowledge everywhere / Allison Rossett & Lisa Schafer.
Edition Statements
- Publication Date:©2007.
Publication Statements
- Publisher(s):Pfeiffer
- Place of Publication:San Francisco, CA
- Language:eng
- Publication Date:©2007.
Notes
"An Essential knowledge resource"--Page 4 of cover.
The Physical Object
- Description:xxiv, 216 pages : : illustrations ; : 25 cm.
Edition Identifiers
- ISBN:0787976210, 9780787976217
- oclc:ocm70775602
- LC Classification:HF5549.5.T7
- Dewey Decimal:658.3/124
Table of Contents
Foreword / Gloria Gery -- Preface -- Chapter 1. Introduction -- Chapter 2. The when and where of performance support -- Chapter 3. Performance support yesterday and today -- Chapter 4. Planner and sidekick performance support -- Chapter 5. Examples of planner performance support -- Chapter 6. Examples of sidekick performance support -- Chapter 7. Getting started with performance support -- Chapter 8. The elements of effective performance support -- Chapter 9. Strategies for implementation -- Chapter 10. Into the future -- Index -- About the authors.
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