Key element guide ITIL service operation

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The 'Key Element Guide ITIL Service Operation' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements.

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Title Statements

Full title :Key element guide ITIL service operation.

Summary

The 'Key Element Guide ITIL Service Operation' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements.

Edition Statements

Publication Date:©2012
Edition:Second edition

Publication Statements

Publisher(s):TSO
Place of Publication:London [England]
Language:eng
Publication Date:©2012

Notes

Author's name from Acknowledgements page.

"Aligned to the 2011 editions"--Cover.

Published on behalf of Office of Government Commerce.

First edition published: 2008.

The Physical Object

Description:1 online resource (v, 106 pages) : : illustrations.

Edition Identifiers

ISBN:9780113315185, 011331518X
oclc:ocn947111636
LC Classification:HD30.2

Subjects

Computer networks -- Management Electronic books Information technology -- Management Réseaux d'ordinateurs -- Gestion Services de soutien (Gestion) Support services (Management) Technologie de l'information -- Gestion