Title Statements
- Full title :Knowledge Management.
Edition Statements
- Publication Date:1998.
Publication Statements
- Publisher(s):Taylor and Francis
- Place of Publication:London
- Language:eng
- Publication Date:1998.
The Physical Object
- Description:1 online resource (73 pages)
Edition Identifiers
- ISBN:9781351227209, 1351227203
- oclc:on1006406958
- Dewey Decimal:025
Table of Contents
Cover -- Title -- Copyright -- Acknowledgements -- Series Editor -- Contents -- 1. SETTING THE SCENE -- Introduction -- What is knowledge management? -- The processing hierarchy -- 2. KEY MANAGEMENT CONSIDERATIONS AND INFLUENCES -- Managing change: the corporate culture -- Changes in working practices -- Formalising knowledge sharing -- Consultation and communication -- Questions for management -- The Board Agenda -- 10 key questions: -- Tests for knowledge management -- Defining knowledge management -- Further questions and issues to be addressed
3. GETTING STARTED: INITIAL TASKSShaping the policy -- Consultation mechanisms -- The knowledge audit -- Key points regarding the knowledge audit -- 4. NEXT STEPS -- 5. DAY-TO-DAY OPERATION: MANAGEMENT AND RELATED SKILLS -- Key tasks and responsibility -- Keeping up to date -- Summary of required skills and competencies -- General day-to-day operational skills -- Knowledge & information management skills -- 6. SYSTEMS AND SOFTWARE -- 7. MEASURING THE VALUE OF KNOWLEDGE -- The use of non-financial measures -- 8. CONCLUSIONS -- 9. CASE STUDIES
1 -- The PricewaterhouseCoopers Information and Knowledge Exchange (IKE)The Information and Kno…
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