Lean hospitals: improving quality, patient safety, and employee engagement, second edition
by Graban, Mark
"The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second edition has been updated to reflect current pressures on hospitals, including the Affordable Care Act, and includes new and updated case studi…
Read More ↓Title Statements
- Full title :Lean hospitals : improving quality, patient safety, and employee engagement, second edition / Mark Graban ; [foreword by] John Toussaint.
Summary
"The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second edition has been updated to reflect current pressures on hospitals, including the Affordable Care Act, and includes new and updated case studies. New material includes discussions on process audits, performance measures and suggestion management as well as a new chapter on strategy deployment"--Provided by publisher.
Read More ↓Edition Statements
- Publication Date:©2012.
- Edition:2nd ed
Publication Statements
- Publisher(s):CRC Press
- Place of Publication:Boca Raton, Fla
- Language:eng
- Publication Date:©2012.
Notes
Title from title screen.
"Version date: 20110707."
The Physical Object
- Description:1 online resource
Edition Identifiers
- ISBN:9781466513532, 1466513535, 9781466511651, 1466511656, 9781466511422, 1466511427, 9781439870440, 1439870446, 0429251351, 9780429251351
- DOI:10.1201/b11740
- oclc:ocn798584647
- LC Classification:RA971
- Dewey Decimal:362.11068
Table of Contents
1. The case for Lean hospitals -- 2. Overview of Lean for hospitals -- 3. Value and waste -- 4. Observing the process and value streams -- 5. Standardized work as a foundation of Lean -- 6. Lean methods : visual management, 5S, and Kanban -- 7. Proactive root cause problem solving -- 8. Preventing errors and harm -- 9. Improving flow -- 10. Engaging and leading employees -- 11. Getting started with Lean -- 12. A vision for a Lean hospital.
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