Title Statements
- Full title :Library security : better communication, safer facilities / Steve Albrecht.
Edition Statements
- Publication Date:2015.
Publication Statements
- Publisher(s):ALA Editions, an imprint of the American Library Association
- Place of Publication:Chicago
- Language:eng
- Publication Date:2015.
The Physical Object
- Description:xv, 165 p. ; : 23 cm.
Edition Identifiers
- ISBN:9780838913307, 083891330X
- oclc:on1292013615
- LC Classification:Z679.6
- Dewey Decimal:025.8/2
Table of Contents
The new library workplace : not so quiet -- Three keys to a safer library : security-aware staff, creative customer service skills, and enforced codes of conduct -- Challenging patron behaviors -- Common types of challenging patrons -- Understanding threats and getting help -- Workplace violence: awareness, prevention, and response -- Conducting your own site security survey -- Community partnerships : law enforcement, mental health , and homeless services -- Staff development for a safer library -- Library security survey checklist -- Sample library security suggestions for site survey reports -- Sample staff training exercises -- Want less stress? : try more B.R.E.A.D.S.
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