Library security. Better communication, safer facilities
Library work is really all about people. And the inclusive, welcoming nature of the library means that all kinds of people pass through its doors. Not all difficult patrons are dangerous, but some frighten staff and other library users, which can lead to situations that are distracting, troubling, and fraught with liability. For more than a decade, Albrecht, a 16-year police veteran, has presented workshops for libraries on dealing with challenging patrons. His no-nonsense advice will empower l…
Read More ↓Title Statements
- Full title :Library security. Better communication, safer facilities. / Steve Albrecht.
Summary
Library work is really all about people. And the inclusive, welcoming nature of the library means that all kinds of people pass through its doors. Not all difficult patrons are dangerous, but some frighten staff and other library users, which can lead to situations that are distracting, troubling, and fraught with liability. For more than a decade, Albrecht, a 16-year police veteran, has presented workshops for libraries on dealing with challenging patrons. His no-nonsense advice will empower library staff in their personal security and give them the tools to confidently communicate with their colleagues, patrons, and members of law enforcement regarding inappropriate behavior.0.
Read More ↓Edition Statements
- Publication Date:2016.
Publication Statements
- Publisher(s):American Library Association
- Place of Publication:Chicago
- Language:eng
- Publication Date:2016.
The Physical Object
- Description:184 pages
Edition Identifiers
- ISBN:9780838913307, 083891330X
- oclc:ocn934617753
- LC Classification:Z665-720
- Dewey Decimal:020
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