Managing information services

Managing information services: a transformational approach

by Bryson, Jo

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Title Statements

  • Full title :Managing information services : a transformational approach / Jo Bryson.

Edition Statements

  • Publication Date:©2006.
  • Edition:2nd ed

Publication Statements

  • Publisher(s):Ashgate
  • Place of Publication:Aldershot, England
  • Language:eng
  • Publication Date:©2006.

The Physical Object

  • Description:1 online resource (xiii, 346 pages) : : illustrations

Edition Identifiers

  • ISBN:9780754682714, 0754682714
  • oclc:ocn320322757
  • LC Classification:T58.64
  • Dewey Decimal:658.4/038011

Table of Contents

Part I. Managing in a dynamic environment -- Introduction to management -- Strategic influences -- Part II. Planning and managing for transformation -- Strategic planning -- Human resource management -- Knowledge and information management -- Technology and strategic asset management -- Financial management -- Part III. Creating the right corporate environment -- Corporate culture -- Politics -- Policy making -- Innovation and creativity -- Part IV. Transforming the corporate environment -- Leadership -- Engaging in change -- Group dynamics and team building -- Motivation -- Conflict management -- Negotiation -- Part V. Managing yourself and others -- Personal communication and networking -- Stress management -- Career planning and personal development -- Managing expertise and generation gaps -- Part VI. Governance and accountability -- Corporate Governance -- Accountability and influence -- Encouraging transparency -- Measuring benefits and performance -- Risk Management -- Security -- Outsourcing -- Part VII. Positioning to excel in service delivery -- Competitive strategies -- Corporate image -- Ensuring service quality.

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Subjects

Bibliothek -- Management Bibliothèques d'entreprises -- Guides, … Computers -- Management Information Sys… Corporate libraries -- Administration Corporate libraries -- Handbooks, manua… Gestion d'entreprises Gestion de l'information -- Guides, man… Handbooks and manuals Information resources management Information resources management -- Han… Information services -- Handbooks, manu… Information services -- Management Informationseinrichtung -- Management Management -- Bibliothek Management -- Informationseinrichtung Manuels Services d'information Services d'information -- Guides, manue…

Writers

Bryson, Jo

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