Title Statements
- Full title :Marketing management / Philip Kotler, Kevin Lane Keller, Mairead Brady, Malcolm Goodman, Torben Hansen.
Edition Statements
- Publication Date:2016.
- Edition:3rd ed
Publication Statements
- Publisher(s):Pearson
- Place of Publication:New York
- Language:eng
- Publication Date:2016.
The Physical Object
- Description:1 online resource
Edition Identifiers
- ISBN:9781292106083, 1292106085
- oclc:ocn966364025
- LC Classification:HF5415.13
- Dewey Decimal:658.8
Table of Contents
Understanding marketing management -- Introduction to marketing -- Understanding marketing management within a global context -- Developing marketing strategies and plans -- Managing digital technology in marketing -- Capturing marketing insights -- The changing marketing environment and information management -- Managing market research and forecasting -- Analysing consumer markets -- Analysing business markets -- Dealing with competition -- Connecting with customers -- Seeking and developing target marketing differentiation strategies -- Creating customer value, satisfaction and loyalty -- Creating and managing brands and brand equity -- Digital and global brand management strategies -- Shaping and pricing the market offering -- Designing, developing and managing market offerings -- Introducing new market offerings -- Developing and managing pricing strategies -- Communicating value -- Designing and managing marketing communications -- Managing mass and personal communications -- Delivering value -- Designing and managing integrated marketing channels and global value networks -- Managing process, people and physical evidence -- Managing marketing implementation and control -- I…
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