Microsoft Dynamics CRM 2011 Application Design

""Microsoft Dynamics CRM 2011 Application Design"" is a hands-on guide for beginners or intermediate users that allows you to build applications that will add value to your business. Each chapter builds on the last with added levels of complexity with code examples and screenshots that will allow you to create applications utilizing skills and techniques that have taken others years to master. If you want to fully utilize the XRM abilities of CRM 2011 to create applications for any situation then this is the book that will help you do it.

Table of Contents; Microsoft Dynamics CRM 2011 Application Design; Microsoft Dynamics CRM 2011 Application Design; Credits; About the Author; About the Reviewers; www.PacktPub.com; Support files, eBooks, discount offers and more; Why Subscribe?; Free Access for Packt account holders; Instant Updates on New Packt Books; Preface; What this book covers; What you need for this book; Who this book is for; Conventions; Reader feedback; Customer support; Downloading the example code; Errata; Piracy; Questions; 1. Getting Started with Microsoft Dynamics CRM 2011; Introduction to Microsoft CRM 2011.

Deployment optionsDifference between Microsoft CRM 2011 deployments; Microsoft CRM 2011 clients; Web client; Mobile client; Outlook client; Software and hardware requirements; Hardware requirements; Software requirements; Modules; Sales module; Marketing module; Service module; Summary; 2. Customizing Microsoft Dynamics CRM 2011; Project Training Enrolment System; Requirement analysis for PTES; Project Training Enrolment System Design; Customization concepts in Microsoft CRM 2011; Data model for PTES; Customizing existing fields; System configuration; Setting up e-mail integration.

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