Objective-Based Safety Training: Process and Issues

Cover -- Half Title -- Title Page -- Copyright Page -- Preface -- Table of Contents -- Part One The Organizational Culture -- 1. Providing A Safe Workplace - "It's The Right Thing To Do!"--The Communication Void -- Making An Impact On The Organization -- Supporting A Learning Environment -- How To Foster A Learning Environment -- Summary -- 2. Regulatory Requirements Versus Safety Performance -- The Regulations -- The Regulatory Dilemma -- What Role Do The Regulations Play? -- Regulatory Complexity -- Policy Enforcement -- Regulations As A Basis For Performance -- The Changing Of A Mind-Set -- The Safety Practitioner's Role -- Summary -- 3. Empowering The Employees -- Types Of Organizations -- The Mixed Message -- Dealing With History -- Self-Directed Work Teams -- Case Study -- Summary -- 4. The Needs Of The Organizations -- The Changing Face Of The Organization -- Consultation -- Your Role As The Internal Consultant -- What Training Will The Organization Support? -- Summary -- Part Two Skill Sets and Methods -- 5. The Audience - "How Do Adults Learn?" -- Key Orientations To Learning -- The Human Sensory Systems -- Aging And The Learning Process -- The Special Needs Of Adults -- Characteristics of Adults In The Learning Process -- Inquiry In Adult Learning -- Summary -- 6. Barriers To Adult Participation -- Barriers To The Learning Process -- Create A Safe And Relevant Training Environment -- Trainer Competence -- Planning To Motivate -- Training As An Evolving Process -- Factors Of The Learning Environment -- Attitude And Motivation -- The Power Of Praise -- Summary -- 7. Putting The Spotlight On The Group -- The Role Of The Trainer/Presenter -- The Role Of The Participants -- What Is Facilitation? -- Tips For Facilitation -- Reading Your Audience -- Listening -- Group Makeup -- Using The Group's Information -- Feedback -- Summary

8. Presentation Techniques That Work -- Group Dynamics -- Who Is Best Suited To Deliver Safety Training? -- Human Fears -- Techniques For Dealing With A Hostile Group -- Dealing With The Overly Exuberant -- Presentation Techniques -- Summary -- 9. Alternative Methods Of Instruction -- Interactive Multimedia Systems (CD ROM) -- "Off-The-Shelf" Versus "Self-Developed Training Programs"--Coaching -- Self-Directed Learning -- Summary -- 10. Issues Of The Safety Training Process -- Needs Assessment -- Participant Needs -- How Much Is Too Much? -- Summary -- 11. Systems Approach To Training - SAT -- The Four Domains Of Learning -- SAT Process -- Summary -- Part Three Evaluation and Performance -- 12. Why Evaluate? -- Case Study -- Evaluation For Improvement -- Summary -- 13. How And What To Evaluate -- Levels Of Evaluation -- Ways To Gather Information -- Summary -- 14. When To Evaluate -- What To Do With It Now That You've Got It? -- Summary -- 15. Level IV - The Mental Risk Assessment -- Mental Risk Assessment -- Training Program Cost -- Communicating Safety Training Results -- Business Results -- Summary -- 16. Final Thoughts - "The Good, The Bad, And The Ugly" -- Characteristics And Traits Of The Winning Safety Instructor -- Tips For Keeping Safety Okay In The Organization -- Dealing With The Organizational Changes -- The Safety Profession Of The Future -- Accountability And Responsibility -- Summary -- Bibliography -- Index