People-focused knowledge management

People-focused knowledge management: how effective decision making leads to corporate success

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Type Book
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The business environment has changed. Sharper competition requires organizations to exhibit greater effectiveness in their operations and services and faster creation of new products and services-all hallmarks of the knowledge economy. Up until now, most of the knowledge management literature has focused on technology, systems, or culture. This book moves to the next stage, to focus on the people-the knowledge workers themselves. Noted expert Karl Wiig synthesizes recent research findings in co…

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Title Statements

  • Full title :People-focused knowledge management : how effective decision making leads to corporate success / Karl M. Wiig.

Summary

The business environment has changed. Sharper competition requires organizations to exhibit greater effectiveness in their operations and services and faster creation of new products and services-all hallmarks of the knowledge economy. Up until now, most of the knowledge management literature has focused on technology, systems, or culture. This book moves to the next stage, to focus on the people-the knowledge workers themselves. Noted expert Karl Wiig synthesizes recent research findings in cognitive science and related fields to describe how people actually work. He focuses on how people learn, remember, make decisions, solve problems and act-in general, how knowledge relates to work behavior. By understanding how people work, managers can improve effectiveness to gain competitive advantage.

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Edition Statements

  • Publication Date:2004.

Publication Statements

The Physical Object

  • Description:1 online resource (Online-Datei.)

Edition Identifiers

  • ISBN:9780750677776, 0750677775
  • oclc:ocn731721151
  • LC Classification:HD30.2
  • Dewey Decimal:658.4/038

Table of Contents

Ch. 1. Competing in the global economy requires effective enterprises -- Ch. 2. The effective enterprise -- Ch. 3. Actions are initiated by knowledgeable people : people make decisions and act using different kinds of mental functions -- Ch. 4. Mental and structural reference models -- Ch. 5. A knowledge model for personal situation-handling -- Ch. 6. Enterprise situation-handling -- Ch. 7. People-focused knowledge management in daily operations -- Ch. 8. People-focused knowledge management expectations -- App. A. Examples of knowledge management analysis approaches -- App. B. Examples of knowledge management practices and initiatives -- App. C. Memory and knowledge categorizations.

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