Pharmacy Management

by Desselle, Shane P.

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Title Statements

Full title :Pharmacy Management.

Edition Statements

Publication Date:2009.

Publication Statements

Publisher(s):McGraw-Hill Professional Publishing
Place of Publication:New York, USA
Language:eng
Publication Date:2009.

The Physical Object

Description:1 online resource (652 pages)

Edition Identifiers

ISBN:9780071643276, 0071643273
oclc:ocn958579208
LC Classification:RS100 ǂb D47 2008eb
Dewey Decimal:615

Contributors; Preface; I. Why Study Management in Pharmacy School?; Chapter 1 Pharmaceutical Care as a Management Movement; Chapter 2 Management Functions; II. Managing Operations; Chapter 3 Strategic Planning in Pharmacy Operations; Chapter 4 Business Planning for Pharmacy Programs; Chapter 5 General Operations Management; Chapter 6 Managing Technology and Pharmacy Information Systems; Chapter 7 Ensuring Quality in Pharmacy Operations; III. Managing People; Chapter 8 Organizational Structure and Behavior; Chapter 9 Human Resources Management Functions.

Chapter 10 Performance Appraisal SystemsChapter 11 Customer Service; Chapter 12 Contemporary Workplace Issues; Chapter 13 Time Management/Organizational Skills; Chapter 14 Leadership in Pharmacy; IV. Managing Money; Chapter 15 Financial Reports; Chapter 16 Third-Party Payer Considerations; Chapter 17 Medicare Part D; Chapter 18 Budgeting; Chapter 19 Personal Finance; V. Managing Traditional Goods and Services; Chapter 20 Marketing Theory; Chapter 21 Marketing Applications; Chapter 22 Purchasing and Inventory Management; Chapter 23 Merchandising; VI. Managing Value-Added Services.

Chapter 24 Appraising the Need for Value-Added Ser…