Phlebotomy essentials

"Thoroughly updated and enhanced by new print and electronic ancillaries, this full-color text provides accurate, practical information and instruction on phlebotomy procedures with a comprehensive background in theory and principles. Reflecting current CLSI guidelines, NAACLS competencies, and federal regulations, this Fifth Edition includes updated information on safety issues and equipment, laboratory information systems and instrumentation, legal issues, and diagnostic tests. This edition also includes caution notes identifying dangerous practices and problem areas"--Provided by publisher.

About the authors -- Preface -- User's guide -- Reviewers -- Brief contents -- List of procedures -- Unit 1: Healthcare Setting: -- 1: Past and present and the healthcare setting: -- Key terms -- Objectives -- Phlebotomy: historical perspective -- Phlebotomy today: -- Changing role of the phlebotomist in the emerging healthcare environment -- Official recognition -- Patient-client interaction -- Communication skills -- Healthcare setting: -- Healthcare delivery -- Healthcare financing -- Changing healthcare system -- Organization of hospital services -- Clinical laboratory services -- Clinical laboratory personnel -- Clinical Laboratory Improvement Act -- Study and review questions -- Case studies -- Bibliography and suggested readings -- Media menu -- 2: Quality assurance and legal issues: -- Key terms -- Objectives -- Quality assurance in healthcare: -- National standard and regulatory agencies -- Quality assurance in phlebotomy -- Areas of phlebotomy subject to quality assessment -- Documentation -- Risk management -- Legal issues: -- Tort -- Malpractice insurance -- Avoiding lawsuits -- Patient consent -- Litigation process -- Legal cases involving phlebotomy procedures -- Stu…