Practical speech user interface design
"Although speech is the most natural form of communication between humans, using speech to communicate with machines is anything but natural. Drawing from psychology, human-computer interaction, linguistics, and communication theory, this book provides a comprehensive yet concise survey of practical speech user interface design. The text presents research and practice-based guidance for the development of usable speech user interfaces, such as the interactive voice response applications designe…
Read More ↓Title Statements
- Full title :Practical speech user interface design / James R. Lewis.
Summary
"Although speech is the most natural form of communication between humans, using speech to communicate with machines is anything but natural. Drawing from psychology, human-computer interaction, linguistics, and communication theory, this book provides a comprehensive yet concise survey of practical speech user interface design. The text presents research and practice-based guidance for the development of usable speech user interfaces, such as the interactive voice response applications designed to provide phone-based call routing and self-service. The author, a leading human factors engineer, covers both high- and low-level decisions and also includes VoiceXML code examples"--
Read More ↓Edition Statements
- Publication Date:©2011.
Publication Statements
- Publisher(s):CRC Press
- Place of Publication:Boca Raton
- Language:eng
- Publication Date:©2011.
The Physical Object
- Description:xvii, 326 pages ; : 24 cm.
Edition Identifiers
- ISBN:9781439815847, 1439815844
- oclc:ocn641535526
- LC Classification:QA76.9.H85
- Dewey Decimal:006.3/5
Table of Contents
Speech technologies -- Key concepts in human language and communication -- Self-service technologies -- The importance of speech user interface design -- Speech user interface development methodology -- Getting started: high-level design decisions -- Getting specific: low-level design decisions -- From "hello world" to "the planets": prototyping SUI designs with VoiceXML -- Final words.
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