Title Statements
- Full title :Professional office procedures / Susan H. Cooperman.
Edition Statements
- Publication Date:c2009.
- Edition:5th ed
Publication Statements
- Publisher(s):Pearson/Prentice Hall
- Place of Publication:Upper Saddle River, N.J
- Language:eng
- Publication Date:c2009.
Notes
Includes index.
The Physical Object
- Description:xxviii, 455 p. : : ill. ; : 28 cm. +
Edition Identifiers
- ISBN:9780135156643, 0135156645
- oclc:on1101562908
- LC Classification:HF5547.5
- Dewey Decimal:651.023/73
Table of Contents
Workplace skills and responsibilities -- Working effectively: time management and interaction with colleagues -- The written word -- Oral communications -- Processing the mail -- Computers in the office -- Information and records management: filing -- Meetings and conferences -- Business travel -- Business terminology -- The office environment and design -- Seeking employment -- The interview and job offer -- Career advancement to management -- Diversity in the workplace: understanding those you work with -- Stress management -- Business etiquette -- Tips of the trade.
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