Title Statements
- Full title :Sell / Ingram, LaForge, Avila, Schwepker, Williams, Shannahan.
Edition Statements
- Publication Date:©2015
- Edition:Second Canadian edition
Publication Statements
- Publisher(s):Nelson Education
- Place of Publication:Toronto, Ontario
- Language:eng
- Publication Date:©2015
Notes
Title from cover.
"By Thomas N. Ingram, Raymond A. Avila, Charles H. Schwepker Jr, Michael R. Williams, and Kirby L.J. Shannahan"--Title page verso.
The Physical Object
- Description:1 online resource (1 volume (various pagings) : : colour illustrations)
Edition Identifiers
- oclc:on1311139283
- LC Classification:HF5438.25
- Dewey Decimal:658.85
Table of Contents
Overview of personal selling -- Building trust and sales ethics -- Understanding buyers -- Communication skills -- Strategic prospecting and preparing for sales dialogue -- Planning sales dialogues and presentations -- Sales dialogue -- Addressing concerns and earnings commitment -- Expanding customer relationships -- Adding value -- Sales management and sales.
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