Title Statements
- Full title :Service science and the information professional / Yvonne De Grandbois
Edition Statements
- Publication Date:©2016
Publication Statements
- Publisher(s):Elsevier
- Place of Publication:Amsterdam
- Language:eng
- Publication Date:©2016
Notes
Description based upon print version of record
We've Only Just Begun
The Physical Object
- Description:1 online resource.
Edition Identifiers
- ISBN:1843346494, 9781843346494, 1780633130, 9781780633138
- oclc:on1336709696
- LC Classification:HD9980.5
Table of Contents
Sustainability and ServicesWhat Is a Service System?; Systems and Functions; Holistic Service Systems; Service Systems Expand; Service Systems in Information Work; Library 2.0 and the Long Tail; How to Apply the Long Tail to Information Work; Library 3.0; The Knowledge Economy and Life-Long Learning; The International Information Sector; Research4Life; The Bigger Picture; References; 2 The Story of Service Science; The Shift to a Knowledge Economy; Agricultural, Industrial, and Post-Industrial Economies; Types of Economic Sectors; The Economic Importance of Services
The Servitization of BusinessThe Rise of the Service Sector; Reasons for the Shift; In Tandem with the Shift?; Toward an Economy of Service and Knowledge; The IBM Story; Getting Started; Service Science; Basic Components; Who Can Benefit from Service Science?; Forward into Satisfaction; References; 3 Synergies: Service Science and the Information Sector; Participating in the Service Science Explosion; Information Professionals and Service; The Economy and Service Science; The Energy of New Vistas; Research Opportunities; Two Major Studies for Research Priorities in Services
Fast Forward to 2015A New Profile for the K…
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