Service science and the information professional

Service science and the information professional

by De Grandbois, Yvonne

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Title Statements

  • Full title :Service science and the information professional / Yvonne De Grandbois

Edition Statements

  • Publication Date:©2016

Publication Statements

  • Publisher(s):Elsevier
  • Place of Publication:Amsterdam
  • Language:eng
  • Publication Date:©2016

Notes

Description based upon print version of record

We've Only Just Begun

The Physical Object

  • Description:1 online resource.

Edition Identifiers

  • ISBN:1843346494, 9781843346494, 1780633130, 9781780633138
  • oclc:on1336709696
  • LC Classification:HD9980.5

Table of Contents

Sustainability and ServicesWhat Is a Service System?; Systems and Functions; Holistic Service Systems; Service Systems Expand; Service Systems in Information Work; Library 2.0 and the Long Tail; How to Apply the Long Tail to Information Work; Library 3.0; The Knowledge Economy and Life-Long Learning; The International Information Sector; Research4Life; The Bigger Picture; References; 2 The Story of Service Science; The Shift to a Knowledge Economy; Agricultural, Industrial, and Post-Industrial Economies; Types of Economic Sectors; The Economic Importance of Services

The Servitization of BusinessThe Rise of the Service Sector; Reasons for the Shift; In Tandem with the Shift?; Toward an Economy of Service and Knowledge; The IBM Story; Getting Started; Service Science; Basic Components; Who Can Benefit from Service Science?; Forward into Satisfaction; References; 3 Synergies: Service Science and the Information Sector; Participating in the Service Science Explosion; Information Professionals and Service; The Economy and Service Science; The Energy of New Vistas; Research Opportunities; Two Major Studies for Research Priorities in Services

Fast Forward to 2015A New Profile for the K…

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