Social network analysis in telecommunications

by Reis Pinheiro, Carlos Andre

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Title Statements

  • Full title :Social network analysis in telecommunications / Carlos Andre Reis Pinheiro.

Edition Statements

  • Publication Date:c2011.

Publication Statements

  • Publisher(s):Wiley
  • Place of Publication:Hoboken, NJ
  • Language:eng
  • Publication Date:c2011.

Notes

Includes index.

The Physical Object

  • Description:xx, 284 p.

Edition Identifiers

  • oclc:on1261951147
  • LC Classification:HE7631
  • Dewey Decimal:384.068/8

Subjects

Customer relations -- Technological inn… Réseaux sociaux Social networks Social Support Telecommunication -- Customer services Télécommunications -- Service à la clie…

Writers

Reis Pinheiro, Carlos Andre

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