The Bureaucratic Phenomenon

by Mitchell, Wesley

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Title Statements

Full title :The Bureaucratic Phenomenon.

Edition Statements

Publication Date:2009.

Publication Statements

Publisher(s):Taylor and Francis
Place of Publication:Somerset
Language:eng
Publication Date:2009.

Notes

The problem of the work standards.

The Physical Object

Description:1 online resource (347 pages)

Edition Identifiers

ISBN:9781351485623, 1351485628
oclc:ocn999670677
Dewey Decimal:302.35

Cover; Half Title; Title; Copyright; Acknowledgements; Introduction to the Transaction Edition; Contents; Introduction; PART ONE THE CASE OF THE CLERICAL AGENCY; 1. The Over-all Organization and the Employees' Individual Adjustments to Their Tasks; THE OBJECTIVES OF THE CLERICAL AGENCY AND ITS OVER-ALL CHARACTERISTICS; THE DIFFERENT CATEGORIES OF PERSONNEL; THE ORGANIZATION OF WORK AND PRODUCTIVITY; EMPLOYEES' WORK SATISFACTION; The importance of the work load; The feelings about work; The decisive influence of social status.

2. Interpersonal and Intergroup Relationships and the Problem of RoutineEMPLOYEES' SOCIAL PARTICIPATION AND INTEGRATION; Employees' evaluations of the Agency; Social isolation and the lack of friendship ties; The negative solidarity of the personnel and the extent of union activities; AUTHORITY RELATIONSHIPS; The supervisors' predicament; THE OVER-ALL PATTERN OF ROUTINE; PART TWO THE INDUSTRIAL MONOPOLY; 3. The Social System at the Shop Level: The Plant Subculture and the Formal Authority System; THE OVER-ALL ORGANIZATION OF THE MONOPOLY; THE ORGANIZATIONAL GIVENS AND THE WORKERS' ATTITUDES.

The work loadThe seniority system; Mechanization and the technolog…