The call center handbook

The call center handbook

by Dawson, Keith

Type Book
Rate 0.0 /5
Details
Files
Reviews
Download

Title Statements

  • Full title :The call center handbook / by Keith Dawson.

Edition Statements

  • Publication Date:©2004.
  • Edition:5th ed

Publication Statements

  • Publisher(s):CMP
  • Place of Publication:San Francisco, CA
  • Language:eng
  • Publication Date:©2004.

Notes

Cover title: The call center handbook: the complete guide to starting, running and improving your call center.

Includes index.

The Physical Object

  • Description:283 pages : : illustrations ; : 23 cm

Edition Identifiers

  • ISBN:1578203058, 9781578203055
  • oclc:on1010747119
  • LC Classification:HE8788
  • Dewey Decimal:338.4738464068

Subjects

Call centers -- Management Centres d'appels (Affaires) -- Gestion Customer services -- Management Management information systems Service à la clientèle -- Gestion Systèmes d'information de gestion

Writers

Dawson, Keith

Rate & Review

0.0/5
(0 people Voted)

No reviews yet. Be the first to rate this work.

Files & Downloads

No downloadable files are registered for this work yet.

Log in to request a copy