The water workforce: recruiting & retaining high-performance employees

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"Managing water utility workforce issues is the focus of this practical handbook for human resources managers. It will show you how to recruit, train motivate, and retain high-quality employees. Regardless of the size of your utility you will find the answers you seek to help you build a stable and productive workforce that will meet the short- and long-term needs of your utility."--Jacket

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Title Statements

Full title :The water workforce : recruiting & retaining high-performance employees / Neil Grigg and Mary Zenzen.

Summary

Edition Statements

Publication Date:©2009.
Edition:1st ed

Publication Statements

Publisher(s):American Water Works Association
Place of Publication:Denver, Colo
Language:eng
Publication Date:©2009.

The Physical Object

Description:1 online resource (243 pages)

Edition Identifiers

ISBN:1613000863, 9781613000861
oclc:on1162305368
LC Classification:HD4456
Dewey Decimal:363.6/10683

Workforce challenges and strategies for success -- Jobs in water and wastewater utilities -- A strategic approach to workforce planning -- Utilities as employers of choice -- Organization change and workforce development -- Job analysis and position descriptions -- Recruiting and selecting your workforce -- Work planning and performance evaluation -- Learning organizations and knowledge management -- Training and development programs -- Employee retention -- Succession management -- Solutions for smaller utilities.

Subjects

Apprentissage organisationnel employing Gestion des connaissances Knowledge management Labor demand LABOR MARKET LABOR SUPPLY Marché du travail Organizational learning Services d'eau Water utilities waterworks