Theorizing crisis communication

by Sellnow, Timothy L., (Timothy Lester)

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Title Statements

Full title :Theorizing crisis communication / Timothy L. Sellnow and Matthew W. Seeger.

Summary

"Theorizing Crisis Communication presents a comprehensive review and critique of the broad range of theoretical frameworks designed to explain the role of communication in the development, management, and consequences of natural and man-made crises. This book: Brings together the variety of theoretical approaches emerging in the study of crisis communication into one volume for the first time ; Summarizes theories from such diverse perspectives as rhetoric, risk management, ethics, mass communication, social media, emergency response, crisis outcomes, and warning systems, while presenting clear examples of how the theory is applied in crisis communication research ; Presents theoretical frameworks generated by research from many disciplines including sociology, psychology, applied anthropology, public health, public relations, political science, organizational studies, and criminal justice ; An essential tool for a comprehensive understanding of the onset, management, response, resolution, and ultimate meaning of these devastating world events."--Site de l'éditeur.

Edition Statements

Publication Date:2013

Publication Statements

Publisher(s):Wiley-Blackwell
Place of Publication:Malden, MA
Language:eng
Publication Date:2013

Notes

Index: pages 263-272.

The Physical Object

Description:vii, 272 pages ; : 23 cm.

Edition Identifiers

ISBN:9780470659298, 0470659297, 9780470659304, 0470659300
oclc:ocn870917368
LC Classification:P93
Dewey Decimal:302.2

Introduction to Crisis Communication Theory. Defining Crisis ; Defining Communication ; Theory ; Plan for This Book Conclusion. -- Theories of Communication and Crisis Development. Assumptions of Stage Models ; Three-Stage Model ; Fink's Four-Stage Cycle ; Turner's Six-Stage Sequence of Failure in Foresight ; Crisis and Emergency Risk Communication ; Conclusion. -- Theories of Communication and Warning. Detection of Risks ; Functional Approaches to Communication and Warning ; Hear-Confi rm-Understand-Decide-Respond Model ; Protective Action Decision Model ; Integrated Model of Food Recall ; Emerging Warning Systems ; Conclusion. -- Theories of Communication and Crisis Outcomes. Organizational Learning ; Sensemaking ; Organizational Legitimacy ; Situational Crisis Communication Theory ; Discourse of Renewal ; Conclusion. -- Theories of Communication and Emergency Response. Assumptions of Communication and Emergency Response ; Chaos Theory and Emergent Self-Organization ; Theories of Communication and Crisis Coordination ; Communication and Community Resilience ; Four-Channel Model of Communication ; Conclusion. -- Theories of Communication and Mediated Crises ; News Framing Theory …

Subjects

Analyse de contenu (communication) Communication -- Recherche Communication -- Research Content analysis (Communication) Crisis management disaster planning Emergency management Gestion de crise Gestion des situations d'urgence subject analysis