This is service design thinking

This is service design thinking: basics - tools - cases

by Schneider, Jakob Stickdorn, Marc

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Title Statements

  • Full title :This is service design thinking : basics - tools - cases / [edited by Marc Stickdorn and Jakob Schneider].

Edition Statements

  • Publication Date:2011.
  • Edition:4th ed

Publication Statements

  • Publisher(s):BIS Publishers
  • Place of Publication:Amsterdam
  • Language:eng
  • Publication Date:2011.

The Physical Object

  • Description:373 p. : : il. ; : 24cm. +

Edition Identifiers

  • ISBN:9789063692568, 9789063692797, 906369279X, 9063692560
  • oclc:on1120285749

Subjects

Disseny de serveis Pensament creatiu Sector terciari Serveis d'atenció al client -- Planific…

Writers

Schneider, Jakob Stickdorn, Marc

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