Title Statements
- Full title :Utility management for water and wastewater operators / by Frederick Bloetscher.
Edition Statements
- Publication Date:©2011.
Publication Statements
- Publisher(s):American Water Works Association
- Place of Publication:Denver, CO
- Language:eng
- Publication Date:©2011.
The Physical Object
- Description:xiii, 480 pages : : illustrations ; : 26 cm +
Edition Identifiers
- ISBN:9781583218235, 1583218238
- oclc:ocn709407588
- LC Classification:TD485
- Dewey Decimal:363.6/1068
Table of Contents
Introduction -- Regulations affecting water and wastewater operations -- Water and wastewater operations -- Planning for operations and maintenance of assets -- Employment rules and managing employees -- Supervision of operations -- Management of the utility -- Utility planning -- Developing a capital improvement plan -- Capital construction -- Capital funding mechanisms -- Cost of service delivery -- Methods for the establishment of rates, fees, and charges -- Financial policies and evaluations of financial health of the utility -- Customer service and public relations -- Public responsibility.
Appendixes on Enclosed CD : Example impact fee ordinance -- Summary of impact law -- Strategies and action steps from Hollywood, Fla., strategic plan -- Rate and revenue ordinance -- Water and sewer service extension policy -- Emerging issues.
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