Water utility management

Water utility management

by A, m, e, r, i, c, a, n, , W, a, t, e, r, , W, o, r, k, s, , A, s, s, o, c, i…

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Title Statements

  • Full title :Water utility management.

Summary

Annotation

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Edition Statements

  • Publication Date:©2005.
  • Edition:2nd ed

Publication Statements

The Physical Object

  • Description:1 online resource (xii, 134 pages) : : illustrations

Edition Identifiers

  • ISBN:9781615837755, 1615837752, 1613000189, 9781613000182
  • oclc:ocn701907516
  • LC Classification:TD491
  • Dewey Decimal:628.1

Table of Contents

Contents -- Figures -- Tables -- Acknowledgments -- 1 Introduction -- 2 Managing the Utility -- 3 Effective Public Communications -- 4 Utility Financial Management -- 5 Customer Service -- 6 Operations and Maintenance -- 7 Environmental Health and Safety -- 8 Security -- 9 Crisis Communications -- 10 Human Resource Management -- 11 Information Systems and Services -- 12 Legal Issues -- 13 Support Services -- 14 Gaining a Competitive Edge -- Index

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Subjects

Services d'eau -- Gestion Waterworks -- Management

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