What is Six sigma?
Six Sigma is an approach to quality control that can reduce cycle time, eliminate product defects, and dramatically increase customer involvement and satisfaction. But Six Sigma can't work without widespread employee involvement and commitment. This primer explains, for employees, the core ideas behind Six Sigma, the crucial roles and responsibilities employees have in a Six Sigma initiative, and how Six Sigma can benefit them. Topics covered include : the fundamentals and foundations of Six Si…
Read More ↓Title Statements
- Full title :What is Six sigma? / Pete Pande, Larry Holpp.
Summary
Six Sigma is an approach to quality control that can reduce cycle time, eliminate product defects, and dramatically increase customer involvement and satisfaction. But Six Sigma can't work without widespread employee involvement and commitment. This primer explains, for employees, the core ideas behind Six Sigma, the crucial roles and responsibilities employees have in a Six Sigma initiative, and how Six Sigma can benefit them. Topics covered include : the fundamentals and foundations of Six Sigma; the essential roles employees play; the changes and challenges they are likely to see; case studies of using Six Sigma to identify and correct major problems.
Read More ↓Edition Statements
- Publication Date:©2002.
Publication Statements
- Publisher(s):McGraw-Hill
- Place of Publication:New York
- Language:eng
- Publication Date:©2002.
Notes
Titre de l'écran-titre (visionné le 4 mai 2009).
TRAITEMENT SOMMAIRE.
The Physical Object
- Description:1 ressource en ligne
Edition Identifiers
- ISBN:0071412700, 9780071412704, 9780071381857, 0071381856
- oclc:ocn502935503
- LC Classification:TS156.8
- Dewey Decimal:658.5/62
Table of Contents
1. The Six Sigma success story. -- 2. Six what? What's a sigma? -- 3. Six Sigma in your organization. -- 4. The Six Sigma teams problem -solving process : DMAIC. -- 5. Survivor's guide to Six Sigma. -- 6. A look inside the Six Sigma toolkit. -- 7. Six Sigma in action : some success stories. -- 8. A note to managers : how you can help lead Six Sigma. -- 9. A note to Six Sigma employees : nine things you should do and five skills to develop.
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