What patients say, what doctors hear

What patients say, what doctors hear

by Ofri, Danielle

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Patients, anxious to convey their symptoms, feel an urgency to "make their case" to their doctors. Doctors, under pressure to be efficient, multitask while patients speak and often miss key elements. Add in stereotypes, unconscious bias, conflicting agendas, and fear of lawsuits - and the risk of misdiagnosis and medical errors multiplies dangerously. Reporting on research studies and interviewing scholars, doctors, and patients, the author reveals how better communication can lead to better he…

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Title Statements

  • Full title :What patients say, what doctors hear / Danielle Ofri, MD.

Summary

Patients, anxious to convey their symptoms, feel an urgency to "make their case" to their doctors. Doctors, under pressure to be efficient, multitask while patients speak and often miss key elements. Add in stereotypes, unconscious bias, conflicting agendas, and fear of lawsuits - and the risk of misdiagnosis and medical errors multiplies dangerously. Reporting on research studies and interviewing scholars, doctors, and patients, the author reveals how better communication can lead to better health for all of us.--adapted from jacket.

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Edition Statements

  • Publication Date:[2017].

Publication Statements

  • Publisher(s):Beacon Press
  • Place of Publication:Boston
  • Language:eng
  • Publication Date:[2017].

The Physical Object

  • Description:242 pages ; : 23 cm.

Edition Identifiers

  • ISBN:9780807062630, 0807062634
  • oclc:on1016037697
  • LC Classification:R727.3
  • Dewey Decimal:610.69/6

Table of Contents

Communication and its discontents -- From both sides now -- It takes two -- Now hear this -- With all good intentions -- What works -- Chief listening officer -- Listen to me -- Just the facts, ma'am -- Do no harm -- What lies beneath -- The language of medicine -- Rushing to judgment -- Can it be taught? -- A fragile truce shatters -- Can we talk?

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Subjects

Communication en médecine Communication in medicine Physician and patient Physician-Patient Relations Relations médecin-patient

Writers

Ofri, Danielle

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