Writing for interaction: crafting the information experience for web and software apps

by Newman Lior, Linda

Type Book
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Title Statements

  • Full title :Writing for interaction : crafting the information experience for web and software apps / Linda Newman Lior.

Edition Statements

  • Publication Date:©2013

Publication Statements

  • Publisher(s):Morgan Kaufmann
  • Place of Publication:Waltham, MA
  • Language:eng
  • Publication Date:©2013

The Physical Object

  • Description:1 ressource en ligne (276 pages)

Edition Identifiers

  • oclc:on1136562371
  • LC Classification:QA76.9.H85

Table of Contents

Machine generated contents note: Section 1 Introducing Writing for Interaction -- ch. 1 Introducing the Information Experience -- Introduction -- What Is the Information Experience? -- Summary -- ch. 2 Design and Development Models and Processes -- Introduction -- What Are Design and Development Models? -- Development Models -- Development Model Phases and Information Experience Design -- Working as a Team -- Using a Team Decision Matrix -- Summary -- Section 2 Understanding User Needs -- ch. 3 Getting to Know Your Users -- Introduction -- Understanding Your Users -- Identifying Your User Types -- Business Applications and Their Users -- Consumer Applications and Their Users -- Summary -- ch. 4 Gathering Data about Your Users -- Introduction -- Gathering the User Data -- Creating User Surveys -- Site Visits -- Focus Groups -- Talking to Customer Support -- Gathering Information from the Internet -- Analyzing Your Data -- Summary -- ch. 5 Creating Your Personas -- Introduction

Creating the Task List -- Categorizing User Tasks -- Mapping Tasks and Categories to Target Users -- Creating User Scenarios -- Creating the Persona Biographies -- Summary -- Section 3 Designing Your Informa…

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