Your consumer rights

by Clark, Angela

Type Book

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Title Statements

Full title :Your consumer rights / Angela Clark & Rosy Border.

Edition Statements

Publication Date:2004.
Edition:2nd ed

Publication Statements

Publisher(s):Cavendish Pub
Place of Publication:London
Language:eng
Publication Date:2004.

The Physical Object

Description:1 online resource (xxviii, 119 pages).

Edition Identifiers

ISBN:9781843145578, 184314557X
oclc:ocn748362295
LC Classification:HF5415.5
Dewey Decimal:343.41071

Chapter 1 Think before you buy -- chapter ‘Right is might’ -- chapter Emotional wear and tear—is it worth it? -- chapter 2 A binding contract -- chapter Supply of goods -- Safety -- chapter 3 Distance selling -- chapter The right to written information -- chapter 4 Buying cars -- New cars -- chapter Stolen cars -- chapter 5 Holidays from hell -- chapter Price -- chapter Financial security -- chapter 6 Contracts for services -- chapter Quality of service -- chapter 7 Check the small print -- chapter The spin—and the truth -- chapter Stand your ground -- chapter 8 Successful complaining -- Before you start Trading Standards -- chapter Unsatisfactory services -- chapter Ombudsmen for all occasions -- chapter Probable effect -- chapter Be organised! -- chapter If they still won’t see reason -- chapter 9 See you in court -- chapter Claim online -- chapter The ‘nitty gritty’—filling in the claim form -- chapter What can the defendant do? -- chapter Standard Letters -- Faulty goods Standard Letter 1 -- chapter Non-Standard Letters -- The dodgy curtain pole -- chapter Information for a specimen holiday claim -- chapter Useful contacts -- chapter Free information -- Trading Standards -- ch…

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