A revised and updated edition of the bestselling "no-nonsense guide to beating the competition."--Publisher's Weekly Becoming a Category of One reveals how extraordinary companies do what they do so well and gives you the tools and ideas to help your business emulate their succe…
A revised and updated edition of the bestselling "no-nonsense guide to beating the competition."--Publisher's Weekly. Becoming a Category of One reveals how extraordinary companies do what they do so well and gives you the tools and ideas to help your business emulate their succ…
We just decided to go -- The power of a cause -- Success means you know what used to work -- The commodity trap -- Your brand is everything -- The three rules -- The new customer reality -- Tiebreakers -- The heart of a category of one performer -- The future of category of one.
A revised and updated edition of the bestselling "no-nonsense guide to beating the competition."--Publisher's Weekly Becoming a Category of One reveals how extraordinary companies do what they do so well and gives you the tools and ideas to help your business emulate their succe…
Benchmarking is one of the key management techniques the construction industry now needs to adopt if it is going to meet the new targets of increasing efficiency. Preferred contractors are increasingly being awarded contracts only if they can demonstrate the lean construction pr…
This accessible book will help the construction professional set up benchmarking systems. It explains the theoretical background and offers practical guidance with extensive reference to case studies from best practice firms.
This is the first post-Egan book to look at benchmarking and KPIs (key performance indicators) in the construction industry. Benchmarking is one of the key management techniques the construction industry now needs to adopt if it is to meet challenging new efficiency and producti…
This handbook represents a milestone in the progression of Data Envelopment Analysis (DEA). Written by experts who are often major contributors to DEA theory, it includes a collection of chapters that represent the current state-of-the-art in DEA research. Topics include distanc…