If Russia has become a market economy, how does it function on a grassroots level? In addition to market mechanisms, what kinds of social and moral principles are at work in the new Russian economy? Is the 'Soviet legacy' still present in post-Soviet business practices? This boo…
This book examines the significance of networks among the firms operative in the contemporary Russian software industry in the St. Petersburg region. It focuses on the kind of resources that are transmitted through the personal networks of Russian business managers and directors…
Business relationship management (BRM) is central to all aspects of an organisation's interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between service provider and customer and relies on understanding customer nee…
"Business relationship management (BRM) is central to all aspects of an organisation's interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between service provider and customer and relies on understanding customer ne…
The role of a service desk manager is to provide the single point of contact between an IT organisation and its users. A major part of this role is to ensure that incidents are dealt with effectively and normal service is restored as quickly as possible. Responsibilities include…
The role of a service desk manager is to provide the single point of contact between an IT organisation and its users. A major part of this role is to ensure that incidents are dealt with effectively and normal service is restored as quickly as possible. Responsibilities include…
This textbook on network economics provides essential microeconomic instruments for the analysis of network sectors like telecommunications, transport or energy. Network-specific characteristics emerge both on the cost side and benefit side, requiring network providers to develo…
Many corporations are finding that the size of their data sets are outgrowing the capability of their systems to store and process them. The data is becoming too big to manage and use with traditional tools. The solution: implementing a big data system. As Big Data Made Easy: A …
In this age of data economy, data analytics is recognized as a key differentiator for companies trying to gain a sustainable competitive advantage and outperform their peers. However, the complexity of establishing an analytical architecture due to a wide array of disparate tech…
Compiled by world- class leaders in the field of collaborative information retrieval and search (CIS), this book centres on the notion that information seeking is not always a solitary activity and working in collaboration to perform information-seeking tasks should be studied a…
by Machiraju, Suren, Gaurav, Suraj
fromExpert's voice in Microsoft Azure
Learn what it takes to build large scale, mission critical applications -hardened applications- on the Azure cloud platform. This 208 page book covers the techniques and engineering principles that every architect and developer needs to know to harden their Azure/.NET applicatio…
As companies keep their existing hardware and operating systems for more years than ever before, the need to diagnose and repair problems is becoming ever more important for IT Pros and system administrators. Whatever version of Windows you're using (including Windows 10) you'll…
This book presents a carefully selected and reviewed collection of papers presented during the 19th Advanced Computer Systems conference ACS-2014. The Advanced Computer Systems conference concentrated from its beginning on methods and algorithms of artificial intelligence. Furth…
Practical Sitecore 8 Configuration and Strategy: A User Guide for Sitecore's Content and Marketing Capabilities offers a comprehensive overview of Sitecore?s web content management solutions, and provides step-by-step guidance for configuring Sitecore?s personalization, testing,…
Get a fast start to using AlwaysOn, the SQL Server solution to high-availability and disaster recovery. Read this short, 150-page book that is adapted from Peter Carter's Pro SQL Server Administration to gain a solid and accurate understanding of how to implement systems requiri…
Get a fast start to using AlwaysOn, the SQL Server solution to high-availability and disaster recovery. Read this short, 150-page book that is adapted from Peter Carter?s Pro SQL Server Administration to gain a solid and accurate understanding of how to implement systems requiri…
by Rodriguez, Jonathan, Mumtaz, Shahid, Dai, Linglong
