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La 4e de couv. indique : "This popular and highly successful text on quality management has been fully revised and updated to reflect recent developments in the field. This sixth edition includes new sections on value stream mapping and real-world insights into agile development…

"An essential quality management resource for students and practitioners alike--now in its sixth edition This popular and highly successful text on Quality Management has been fully revised and updated to reflect recent developments in the field. New to the Sixth Edition is time…

"An essential quality management resource for students and practitioners alike--now in its sixth edition This popular and highly successful text on Quality Management has been fully revised and updated to reflect recent developments in the field. New to the Sixth Edition is time…

This book is sponsored and published by the American Society of Engineering Management as a single reference source for all engineers. It contains six new chapters and updates seventeen of the chapters of the previous edition.

This book is sponsored and published by the American Society of Engineering Management as a single reference source for all engineers. It contains six new chapters and updates seventeen of the chapters of the previous edition.