Field guide to the difficult patient interview
by Platt, Frederic W., Gordon, Geoffrey H.
fromField guide
This pocket guide presents practical strategies for handling a wide variety of difficult patient interviews. Each chapter represents a hypothetical scenario, describes effective communication techniques and identifies pitfalls to avoid.
The secret to finding out anything you want to know is amazingly simple: ask good questions. People in any profession will immediately benefit by developing the skill and art of good questioning. Within professional interrogation circles, Pyle is known as a strategic debriefer--…
"With his style of questioning alone, Jim Pyle can get more information than most other interrogators using multiple techniques."--Gregory Hartley, coauthor of the bestseller How to Spot a Liar The secret to finding out anything you want to know is amazingly simple: Ask good que…
