This contributed volume tells the story of the establishment of a cybersecurity awareness framework for organizations, and how it was piloted in two public sector municipal contexts. It presents a clear picture of cybersecurity issues in municipalities and proposes a socio-techn…
Cybersecurity measures for e-government frameworks
"The information age has become a reality, and has brought with it many implications for public administration. New ICT's offer new opportunities for government and governing, but at the same time they pose challenges in some key areas of public administration, like trust, or th…
"The information age has become a reality, and has brought with it many implications for public administration. New ICT's offer new opportunities for government and governing, but at the same time they pose challenges in some key areas of public administration, like trust, or th…
The book discusses smart governments and innovation in the public sector. In hopes of arriving at a clear definition of innovation in the field of public administration, the volume provides a wide survey of global policies and practices, especially those aimed at reducing bureau…
Analytics for the public sector involves the application of operations research and statistical techniques to solve various problems existing outside of the private sector. The use of analytics for the public sector results in more efficient and effective services for the client…
"Digital Government : Managing Public Sector Reform in the Digital Era presents a public management perspective on e-Government and ICT-enabled change in the public sector. It incorporates theoretical and empirical insights to provide students with a broader and deeper understan…
Digital Government: Managing Public Sector Reform in the Digital Era presents a public management perspective on digital government and technology-enabled change in the public sector. It incorporates theoretical and empirical insights to provide students with a broader and deepe…
"Digital Government : Managing Public Sector Reform in the Digital Era presents a public management perspective on e-Government and ICT-enabled change in the public sector. It incorporates theoretical and empirical insights to provide students with a broader and deeper understan…
Digital Government: Managing Public Sector Reform in the Digital Era presents a public management perspective on digital government and technology-enabled change in the public sector. It incorporates theoretical and empirical insights to provide students with a broader and deepe…
"This study assesses the evolution, achievements and challenges in the design and implementation of digital government strategies in Chile since 2004. It aims to support the Government of Chile in framing and implementing future strategic decisions and developing digital capacit…